So you've reached out to All Families Secure, we've deployed a safe and reliable home network to protect those you care for. What happens next? Let's explore some options...
The reality is for most households, a safe and reliable Wi-Fi network is as essential as electricity or water. It powers everything from movie nights and online gaming to schoolwork and smart home gadgets.
At All Families Secure, we believe setting up a great network is only the first step. The next is deciding how it should be managed. It’s a simple question with big implications: do you want full control, or do you prefer the convenience of having an expert on call?
Let’s look at the three main philosophies for managing your home network so you can find the perfect fit for your family.
Option 1: The DIY Approach
This is the classic "keys to the kingdom" option. Once we’ve installed your network and made sure everything is running perfectly, we hand all the administrative controls over to you. We remove our access completely, leaving you in the driver's seat.
- Who it's for: Families with at least one tech-savvy member who enjoys managing settings, troubleshooting, and being in complete control of their digital home.
- The Upside: You have total privacy and autonomy. You're the only one who can make changes to your network.
- The Trade-off: When the Wi-Fi inevitably acts up right before a movie starts or during an important video call, it's up to you to solve the problem. If you need our help, it will mean scheduling a technician, which involves a service fee and a delay in getting your network back to normal.
Option 2: The "Peace of Mind" Plan
Are you the kind of person who when given an Option A or B replies with "how about C, I choose both"? All jokes aside, this is a popular option balanced between Options 1 and 3. We give you primary control over the network, but All Families Secure keeps a secure, separate remote access account. We never use this account unless you ask us for help.
- Who it's for: Families who are comfortable with everyday tech but want the assurance of a quick and easy expert help when things get complicated.
- The Upside: You manage your network day-to-day, but if a device suddenly drops off the Wi-Fi or your streaming starts buffering endlessly, we can help—fast. With your permission, we can log in remotely and start troubleshooting within minutes, saving you time and frustration.
- The Trade-off: This option requires a little trust, as we hold a secure "spare key" to your network for support purposes. We guard this access carefully and will only ever use it at your request.
Option 3: The "Set and Forget" Service
Don't want to think about your network at all? This is the plan for you. With our fully managed service, All Families Secure takes care of everything behind the scenes. We handle all the technical work, so you can just enjoy seamless, secure internet.
We proactively manage your network, perform software updates (only after we've tested them for safety and stability), and monitor performance. If you need a new guest password for visitors or want to adjust parental controls, you simply send us a request, and we take care of it.
- Who it's for: Busy families who aren't interested in the technical details and just want their technology to work.
- The Upside: This is the ultimate hands-off experience. You get proactive maintenance, top-notch security, and rapid expert support without ever having to log into a confusing settings menu.
- The Trade-off: You don't have direct access to advanced network settings. All changes are handled by our team.
What's Right for Your Family?
The best choice depends entirely on your family's comfort level with technology and what you value most. Do you crave control, or do you prioritise convenience?
No matter your preference, there’s a solution that will keep your family connected and secure. Get in touch with All Families Secure today, and we’ll help you find the perfect plan for your home.